Join our dynamic team as a Remote Client Advisor and elevate your career while working from the comfort of your home! If you have a knack for communication and a passion for helping others, this full-time role offers you the chance to shine with performance bonuses, medical benefits, and the potential to climb the career ladder. No prior experience? No problem! We provide all the training you need to succeed.
Responsabilități:
- Responding promptly to customer inquiries.
- Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone.
- Communicating with customers through various channels.
- Keeping record of customer interactions, comments and complaints.
Cerințe:
- Good English skills.
- Detail oriented.
- Available to work afternoon and night shifts.
- Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training.
- Communication and negotiation skills.