Customer Care Representative – English

A major international BPO company is opening its first office in Iași and hiring a new team. If you speak English well and want a stable job with paid training and a clear schedule, this could be a great fit.︉︀︉️︅︃︁︇​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎

Who They’re Looking For:

• English speakers (B2–C1 level);

• People who communicate well and stay calm under pressure;

• No experience required, but 1+ year in customer service is a plus.

What the Job Involves: You’ll talk to customers from English-speaking countries, mostly via inbound calls. You’ll help them solve problems, answer questions, and log everything in the system.

Tasks Include:

• Handling incoming calls (90%) and occasional outbound follow-ups;

• Offering clear, friendly support and escalating issues when needed;

• Using CRM tools to document each interaction.

What You Get:

• Paid training (7 weeks, in small start groups);

• International work environment;

• Rotating shifts between 10:00 and 22:00;

• Saturday shifts (11:00–19:00) depending on workload.